Ordering

How do I place an order?
Ordering is easy! Simply browse our website, select the items you love, and add them to your cart. When you’re ready, proceed to checkout, enter your shipping and billing information, select a payment method, and confirm your purchase.

Can I modify my order after placing it?
Once an order is placed, we cannot guarantee changes. However, if you need to make a modification, please reach out to us as soon as possible at [email protected]. We’ll do our best to assist you.

How can I track my order?
After your order has been processed and shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your shipment through the carrier’s tracking page.

Shipping

Where do you ship?
We proudly offer worldwide shipping!

What are the shipping costs?

  • USA: $4.99

  • International: $12.99

How long does shipping take?

  • USA: 5–7 business days

  • International: 10–15 business days

Returns & Refunds

What is your return policy?
Your satisfaction is our top priority! If you’re not completely happy with your purchase, you may return it within 30 days of receiving your order for a full refund.

Who covers the return shipping costs?

  • If the item is damaged or defective, we’ll cover the return shipping costs.

  • For other returns, customers are responsible for return shipping. We recommend using a tracked service for added security.

How long does it take to process a refund?
Once we receive and inspect your returned item, we’ll issue a refund to your original payment method. Please allow 10–15 business days for the refund to appear, depending on your bank or payment provider.

Cancellations

Will I be charged a cancellation fee?
No, we do not charge cancellation fees. However, if your order has already been processed or shipped, you may be responsible for the return shipping cost.

Payment

What payment methods do you accept?
We accept Visa and MasterCard.

Is my payment information secure?
Absolutely! We use industry-standard encryption technology to ensure all payment information is secure and protected.

When will my credit card be charged?
Your card will be charged at the time of purchase.

For any further questions, feel free to contact us at [email protected].
Happy shopping!